This is an excerpt from today's post on Management-Issues.com. It's also the topic of our presenation at ASTD International Conference and Expo in May. Look for a white paper coming soon:
Many companies today are doing more internal training (or at least informing) of their people with in-house Subject Matter Experts – otherwise (and rather confusingly) known as "SMEs" and sometimes pronounced SMEE, like Captain Hook's right-hand man. This is a good thing, but it is often not as successful as we would like.