Remote teams rely on trust forming a framework that allows communication to flow freely. What enables all that is something often called social capital. A working definition is, “the networks of relationships among people who live and work in a particular society, enabling that society to function effectively”.
Why is social capital so vital to the workings of remote teams? How do we go about building it on purpose, rather than assuming it will build organically? Good questions, and for that we turn to someone much smarter than me.